What I Learned About Parenting on the Crosstown Bus
The dreaded public meltdown

The Parenting Lesson I Witnessed on a Crowded NYC Bus
Yesterday I was on a crosstown bus in NYC, a short ride, but crowded.
A family of four got on. The kids looked to be about 4 and 2 years old. One parent was carrying a toddler bike, seats were limited, and the older child immediately started crying because she wanted a window seat.
The parents had her stand and hold on, which fueled her upset. One parent said, “There are a lot of people on this bus, and they don’t want to hear you crying.”
The child cried louder.
The parent said, “You’re fine. We’re getting off at the next stop.” The child cried louder still.
Years ago, when my own kids were that age, I probably would have responded the same way. When we’re stressed, rushed, and surrounded by strangers, it’s hard not to focus on stopping the behavior as quickly as possible.
But now, as a parent coach, I saw something different
What I saw was a child who wanted to feel understood.
She wasn’t upset because she lacked information about the next stop. She wasn’t upset because she needed a reminder that other passengers existed.
She was upset because she wanted a window seat and wasn’t getting one.
I found myself wondering what might have happened if the response had been:
“You really wanted a window seat, huh?”
“I get it. That’s disappointing.”
“You're upset because there aren't any available.”
Would the crying have stopped immediately? Maybe not.
But when children feel seen, they often stop fighting so hard to prove that their feelings are real.
We’ve all been there. Parenting in public can feel like a performance, especially in a city like New York, where you’re always surrounded by people.
Sometimes the most effective response isn’t trying to make the feeling go away.
It’s showing a child that you understand why they’re having it.










